All orders are processed within 2-4 business days. During capsule drops and high demand periods please allow for a few extra days for dispatch– we appreciate your patience as each piece is handled with the utmost care.

We offer complimentary worldwide shipping from our atelier. You’ll receive a confirmation email with tracking information once your order is on its way.

ATG is not responsible for duties or customs fee imposed by your country. These are the responsibility of the customer.

Returns & Exchanges

Due to the limited nature of our collections, all sales are final. If your item arrives damaged or incorrect please contact @ info@alexandrathomasgoulart.com We’ll do our best to make it right. We do not offer exchanges for color or size, please refer to our size guide before placing your order.

Note: each piece is crafted with intention and inspected by hand. In order to maintain sustainability, refer to care instructions provided by email. We maintain our sustainability efforts by reducing paper waste. Care for our earth, as it cares for you. Feel free to reuse packaging as you see best fit.